Know the details before you confirm.
An enquiry is the start of planning. It is not a reservation or a payment request.
Request your written proposal
Share your dates, adults and children, preferred experience, accommodation and arrival details. Ask for a total price and a clear description of the vehicle, guide, route or experience, duration and meeting point.
Check every inclusion
Confirm whether the quote is per vehicle or per person. Ask about transfers, meals, refreshments, taxes and any applicable entry or other fees. Do not assume an item is included unless it appears in the agreed proposal.
Availability and confirmation
The team must confirm availability for your dates. A form submission, prepared email or copied enquiry does not reserve a vehicle, accommodation or time slot.
Payment and cancellation terms
Request the payment schedule, cancellation and refund terms, date-change conditions and weather-related arrangements in writing before committing. This website does not currently take payments or publish a standard refund schedule.
Before you travel
Keep your written confirmation, check reporting time and directions, and tell the team about any changes to your group or arrival. Wildlife, weather and access may affect the experience. No wildlife sighting is guaranteed.